Omnia scores every agent, evaluates real calls with AI, and tells you what your customers are actually saying. Workforce management, quality, coaching and people operations in one platform.
Most platforms measure activity. Omnia listens to the work itself, then turns it into scores, coaching and decisions your leaders can act on.
Priced per active agent, per month. Every plan includes unlimited supervisors, team leaders and admin users. You are not charged for the people doing the managing.
Why AI is billed on minutes, not seats. Analysing a call costs real money, and a 30-second call costs a fraction of a six-minute one. Charging a flat per-agent fee would mean either overcharging low-volume teams or quietly losing money on high-volume ones. So the platform is priced per agent and the analysis is priced per minute, with volume discounts down to $0.007. You set a monthly cap, the system enforces it, and you are never billed past it. Annual billing takes 15% off. Under 50 agents, talk to us. The per-agent price moves.
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Tell us roughly how big your operation is and we will come back with a price for it, not a brochure.